The Great Customer Experience SCAM

Customer experience research shows that companies can add significant dollars to their bottom-line by improving.
 
If you are responsible and accountable for your companies customer experience and loyalty, this eBook will help you.
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A Word From The Author

Leaders that take their customer experience seriously greatly impact their companies' bottom-line. Unfortunately, not many do. In the last 21 years according to the American Customer Satisfaction Index companies have only improved 1.9%. This is an opportunity for you. Companies that do improve significantly, lead their markets in growth, stock gains and profit. Let us show you how to fix it.

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